Knowler Knows Consumer Talk: Caught red handed or unintentional shoplifting?

Have you ever left a store and then realised you had forgotten to pay for something that was at the bottom of your trolley or walked out holding the bottle of cool drink you opened in the shop?

Well, you could spend the night in jail because according to the law and the shops, that is shoplifting.

Azania Mosaka spoke to consumer journalist Wendy Knowler about what consumers can do to remedy the situation should they find themselves accidentally 'shoplifting'.

The act of shoplifting is to leave the store without paying for something.

Wendy Knowler, Consumer journalist

That is why they apprehend you at the exit because they can't prove you had no intention to pay until you are at the out of the store.

Wendy Knowler, Consumer journalist

Knowler states that in this situation it is up to the store manager to intervene.

Once they call the police it is then a police matter.

Wendy Knowler, Consumer journalist

Listen to the full interview below and what callers had to say...


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