[LISTEN] What Icasa's new phone data rules mean for you

The new rules contained in the Independent Communication Authority of South Africa's end-user and subscriber service charter will see a few changes to the current high data fees consumers are subjected to.

As of 28 February, South Africans will be warned if they use out-of-bundle data, and they will also be able to roll over data.

The new rules will affect the country's four biggest cellular networks.

ICASA Spokesperson Paseka Maleka explains.

This particular regulation is basically about dealing with unfair business practices and issues around openness and transparency.

Paseka Maleka, Spokesperson - ICASA

We came up with this intervention to say We must do away with this whole issue of out of bundle billing, all you need to do as a network provider is you need to allow a consumer to give prior consent to say they can be charged out of bundle rates. It's now up to the consumer to decide who they want to be charged.

Paseka Maleka, Spokesperson - ICASA

Maleka says instead of losing your data after a 30 day period, you may either transfer it to someone else or roll it over to the next month.

All of this kicks in on the 28th of February. If they don't comply, Icasa will have to follow up on complaints.

Paseka Maleka, Spokesperson - ICASA

Click on the link below to hear more from Maleka...


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