Knowler Knows Consumer Talk: Is there any harm in tweaking an insurance claim?

Why not upgrade your phone when you put in an insurance claim for losses suffered in a burglary? It cost you a small fortune in premiums this past year, so it’s only right that you get something back, right?

Consumer journalist, Wendy Knowler says NO.

Knowler spoke to Lee Kasumba, standing in for Azania Mosaka, about how even the smallest lie on a claim can get you into trouble.

The risk is, apart from the ethics, insurance companies have very clever assessments when you put in a claim. Especially if it as a fairly hefty claim, they go into overdrive. They will speak to witnesses, interrogate you, ask for slips, banks statements.... you can get yourself into a corner.

Wendy Knowler, Correspondent - Consumer Talk

And if it is proven that you lied, even about a small thing, you then become what the industry calls a moral risk.

Wendy Knowler, Correspondent - Consumer Talk

When you have got that little red flag against you, you're either going to pay at best a lot more for your insurance. If it is bad, they may choose to offload you.

Wendy Knowler, Correspondent - Consumer Talk

Click on the link below to hear the full conversation...


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