Tourism Grading Council of South Africa defends its grading system

The grading system for accommodation in South Africa is not great in terms of accurately representing quality, according to The Money Show’s Bruce Whitfield.

The Tourism Grading Council of South Africa’s revised grading standards for accommodation took effect on 1 April.

Whitfield interviewed Darryl Erasmus, Chief Quality Assurance Officer at the Tourism Grading Council of South Africa.

Listen to the interview in the audio below (and scroll down for quotes from it).

We have one of the most advanced star grading systems on the Continent… It’s voluntary in South Africa…

Darryl Erasmus, Chief Quality Assurance Officer - Tourism Grading Council of SA

We have two sets of criteria… the first is quantitative, the second is qualitative…

Darryl Erasmus, Chief Quality Assurance Officer - Tourism Grading Council of SA

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