TymeBank already making great strides in the country

South Africa's first fully digital bank, TymeBank, which was launched at the end of February 2019, has reportedly has signed 250 000 customers in a short space of time.

TymeBank's head of sales and service, Cheslyn Jacobs, says the secret is that the bank offers value for every customer.

Read: Bank Zero: What's the buzz on SA's newest bank?

The way we designed the proposition was for an average South African. People from all walks of life are starting to see the real value in the TymeBank offering.

Cheslyn Jacobs, Head of sales and service - TymeBank

There are no monthly fees and it's free to become a customer, which means there are no financial burdens for making that decision.

Cheslyn Jacobs, Head of sales and service - TymeBank

What makes TymeBank stand out from the rest?

Our partnership with Pick n Pay and Boxer gives us reach across the country and I think that's our key differentiator.

Cheslyn Jacobs, Head of sales and service - TymeBank

We use an absolutely paperless process to sign customers up and we use biometrics to get that to happen and within five minutes yo walk away with a Visa debit card. That's a massive differentiator.

Cheslyn Jacobs, Head of sales and service - TymeBank

We run a very different business model to the so-called traditional banks...

Cheslyn Jacobs, Head of sales and service - TymeBank

To hear the rest of the conversation, listen below:


This article first appeared on CapeTalk : TymeBank already making great strides in the country


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