We've technologist on record saying she'll not treat patients - Discovery Health

Discovery Health has rubbished reports that a patient died because the company stopped payments to a technologist in Mtubatuba, KwaZulu-Natal.

Independent Newspapers reported that a seriously-ill woman died of a kidney-related disease after the practice in Mtubatuba where she was receiving treatment declined to treat her because it had reportedly run out of money.

The technologist said she wasn’t able to treat the patient because Discovery healthcare medical scheme had stopped paying her claims.

Speaking to Joanne Joseph, Discovery Health CEO Dr Jonathan Broomberg says the centre was under suspicion of flouting the rules around patient safety and possibly committing fraud.

We suspended her payments on the 24th of May, that was only 14 days before this very unfortunate member of ours died.

Dr Jonathan Broomberg, CEO - Discovery Health

We think what happened here is that other medical schemes had identified fraud long before us and stopped paying long before us and she had cashflows problems.

Dr Jonathan Broomberg, CEO - Discovery Health

Dr Broomberg says they never told the patient to go to another dialysis centre which is two hours' drive from her house.

There is another dialysis centre in Mtubatuba. We simply said to this [client] we will persuade the technologist to treat his mother and she (the technologist) refused to do it.

Dr Jonathan Broomberg, CEO - Discovery Health

We have her on our telephone saying patients are dying, and I will not provide treatment. Meanwhile, dialysis has been going on there every day before she refused our member treatment and after.

Dr Jonathan Broomberg, CEO - Discovery Health

We are still receiving claims from other patients from her.

Dr Jonathan Broomberg, CEO - Discovery Health

Listen to the full interview below...


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