The City of Johannesburg's tariff hikes kicked in from 1 July.
The announcement was made during the 2019/2020 financial year budget presentation in May.
Electricity tariffs have increased by 13.07% while water tariffs increase by 9.9%.
Speaking to Ray White on the Xolani Gwala show, Eyewitness News reporter Mia Lindeque says the City is making plans to accommodate those who can't pay.
The City of Johannesburg says please approach us we have a programme in place.— Mia Lindeque, Reporter - Eyewitness News
They are looking at solutions to help people who can't make it at all and they want to find a way of making people what they can. They want to meet people half-way.— Mia Lindeque, Reporter - Eyewitness News
Listen to the full interview below...