Life Advice

Tips on how to cope in a toxic working environment

Are you working in a toxic environment?

What is your coping mechanisms in dealing with toxic colleagues?

Eusebius McKaiser speaks to business and executive coach Dawn Klatzko on how to handle toxic individuals and managers.

She says if you want to succeed as a leader in today’s business environment, it is all about being a transformation leader.

David Gillespie in Taming Toxic People lists key characteristics. It is when you find them all coming together in one person that you start getting confused.

Dawn Klatzko, Business and executive coach

They are charming, self-obsessed, fluent liar, emotionally manipulative, completely lacking in remorse or guilt, emotionally shallow and callous, accepting no responsibility for their actions, impulsive, parasitic, fearless, highly controlling, vindictive, aggressive and intimidating.

Dawn Klatzko, Business and executive coach

Don't try and fix the people. You will get hurt.

Dawn Klatzko, Business and executive coach

One of the things you need in your survival tactics is to practise diplomacy.

Dawn Klatzko, Business and executive coach

If it is your boss or reporting line, the best strategy is not to be responsive as you may be. Be highly respectful, remain professional at all times and make a record of what those experiences are.

Dawn Klatzko, Business and executive coach

Klatzko says do not confront the people without a proper strategy.

They are very good strategists. You would be foolish to think they are not going to build a strategy and alliances.

Dawn Klatzko, Business and executive coach

Listen to the full interview below...


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