Uber is considering developing a panic button after a string of assaults were reported against customers in Johannesburg.
In response to the incidents, Uber management has allayed fears saying thorough background and criminal checks are done before drivers' profiles are activated.
702's John Robbie spoke to Uber's sub Saharan Africa division general manager, Alon Lits, who confirmed that a criminal investigation was underway.
The service was banned in Thailand, Oregon and Nevada (USA) and parts of India since the inception of one of Silicon Valley's most successful start-ups.
The SOS button is still in a pilot phase in Johannesburg.
Listen to the interview below:
We are deeply committed to safety. Check the driver details, check the vehicle details, don't get into a car before checking that information.— Alon Litz, Uber general manager