Taxify condemns violence after one of its drivers' harrowing ordeal

E-hailing service Bolt (Taxify) says it condemns violence directed towards its ride-hailing driver-partners after one of its drivers was hijacked at gunpoint.

An emotional Fortune called into the Afternoon Drive Show to share how he was shoved in the boot of his vehicle and driven around by three men who proceeded to rob him of his money at an ATM three weeks ago.

He said he had picked up the men in Doornfontein when they claimed to be on their way to Germiston.

It was around nine in the evening. When we arrived at the destination they said: 'You can make a u-turn and end the trip.' That is when they put a gun to my head. They put me inside the boot of the car, demanded my bank card, parked at the ATM and demanded my PIN.

Fortune, Bolt (Taxify) driver

They took the money which was R2500, my limit. They kept me inside the boot until 12pm so that they would be able to withdraw some more money of which they did. I could hear them debating whether they should kill me.

Fortune, Bolt (Taxify) driver

They carried me to the bush in City Deep, that is where they left me. I was found by security patrolling the area. They took the car.

Fortune, Bolt (Taxify) driver

Click on the link below to hear his story...

The e-hailing company has responded to the Afternoon Drive team in a statement, saying driver safety is a top priority.

In it, Bolt South Africa's country manager Gareth Taylor says the company will "leave no stone unturned" and will work closely with the SA Police Service (SAPS) in any investigations underway.

We believe absolutely that every South African has the right to earn a living and move around without risk of harm, intimidation, coercion, or fear of death or injury.

Gareth Taylor, Country manager -Bolt South Africa

Addressing driver safety is a top priority for us and Bolt is committed to working with all stakeholders in the transport industry, national, provincial and local government, as well as the Metro Police and SAPS to improve safety for ride-hailing drivers across South Africa.

Gareth Taylor, Country manager -Bolt South Africa

Bolt is continuously developing tools to have a real impact on addressing the safety concerns of drivers and have a number of safety features in place which include a partnership with Namola.

Gareth Taylor, Country manager -Bolt South Africa

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