170905rogerfederergif

Beware 'dodgy' Nadal vs Federer ticket offers

A hotly anticipated charity match between tennis legends Roger Federer and Rafael Nadal has got South African fans in a spin.

The Grand Slam champions will be making the trip to Cape Town for the exhibition game in February and of course sports fanatics want to know when and where they can get their hands on tickets.

It was announced on the ATP Tour’s official website that tickets would go on sale in September, but a Google search yields results from ticketing platforms offering tickets for sale and claiming they're selling out fast.

CapeTalk listener Elle saw tickets advertised on Viagogo and paid a total of R40,700 for five “lower tier” tickets.

That worked out at R6,300 per ticket, plus a R36 delivery fee for each ticket and an additional booking fee (for each ticket) of R1,813.

However, after reading a number of unfavourable reviews of Viagogo and learning that tickets would not be going on sale until September, Elle contacted Viagogo to request a refund - she also cancelled her credit card.

But Viagogo told Elle she cannot get a refund for the tickets. Frustrated, Elle wrote to consumer journalist Wendy Knowler.

Wendy did her own research, following the steps on Viagogo that Elle had taken to book her tickets.

The site creates a sense of urgency, giving you eight minutes to confirm or lose the tickets, and claiming that less than 1% of tickets to the match are still available, out of 55,000. All lies!

Wendy Knowler, Consumer journalist

On Tuesday's John Maytham Show the Roger Federer Foundation confirmed that no sites currently offering tickets for the match were in possession of any tickets, nor have guaranteed access to the allocation of tickets they purport to already be selling.

Hence there is no guarantee for buyers that they will receive what they have paid for or that they pay the price the real ticket price. Fans can register on the website www.match-in-africa.com and will be directly informed about when and where they can buy tickets.

Janine Handel, CEO - Roger Federer Foundation

Wendy sent a media request to Viagogo's customer services email address, but to date (17 July) had not received a reply.

At best, those with Viagogo tickets to the match have grossly overpaid for those tickets, benefitting Viagogo with those exorbitant fees, for what is a charity match.

Wendy Knowler, Consumer journalist

RELATED: SA tennis fans promised 'best match ever' from Federer and Nadal in February

Listen to the full interview below:


This article first appeared on CapeTalk : Beware 'dodgy' Nadal vs Federer ticket offers


Recommended

by NEWSROOM AI
Read More
I needed to explore my own individual voice and music, says Zolani

I needed to explore my own individual voice and music, says Zolani

Zolani Mahola, former lead singer of Freshlyground, chats about her new one-woman show “The One who Sings”.

How to prepare your pet to cope with stress of holiday season

How to prepare your pet to cope with stress of holiday season

Dr Aileen Pypers has tips and advice on helping animals through what is the most stressful part of the year for them.

SA tennis fans promised 'best match ever' from Federer and Nadal in February

SA tennis fans promised 'best match ever' from Federer and Nadal in February

The tennis stars will do battle, for charity, in Cape Town in February as part of Federer's 'Match for Africa' series.

What you need to know about getting your criminal record cleared #ConsumerTalk

What you need to know about getting your criminal record cleared #ConsumerTalk

CapeTalk listener Joaan M says she's unhappy with the service received from criminal record removal firm Fresh Start Law Centre

Airport baggage theft and more: A guide to surviving airline travel in SA

Airport baggage theft and more: A guide to surviving airline travel in SA

If you've ever fallen victim to airline baggage theft, this guide for surviving airline travel in South Africa is a must-read.

What's the real deal with 'non-refundable' deposits?

What's the real deal with 'non-refundable' deposits?

Consumer journalist Wendy Knowler explains what your rights are when it comes to the CPA and non-refundable deposits.

Popular articles
Steenhuisen voted DA's interim leader, Meyer chosen as interim federal chair

Steenhuisen voted DA's interim leader, Meyer chosen as interim federal chair

John Steenhuisen and Makashule Gana were both gunning for the DA's top position left vacant following Mmusi Maimane's resignation.

SAA doesn't have cash flow to pay unions what they want, says airline exec

SAA doesn't have cash flow to pay unions what they want, says airline exec

Thousands of SAA workers, including cabin crew, technical and ground staff, began striking on Friday to demand higher pay.

Karatbars – is it a scam? The case for and against…

Karatbars – is it a scam? The case for and against…

Bruce Whitfield interviews senior Karatbars representatives, a financial advisor and someone who was invited to its conference.

We have bent over backwards, it appears unions don't want to settle - SAA

We have bent over backwards, it appears unions don't want to settle - SAA

Sacca president, Zazi Nsibanyoni-Anyiam Mugambi and airlines acting CFO Deon Fredricks weigh in on the strike facing the airline.

Can’t find your phone? Drop everything – thieves can get into your banking app!

Can’t find your phone? Drop everything – thieves can get into your banking app!

Did someone steal your phone? Contact your bank without hesitation warns consumer journalist Wendy Knowler.

'Unions are making a mistake. SAA is dying. It’s not Eskom – we don’t need it'

'Unions are making a mistake. SAA is dying. It’s not Eskom – we don’t need it'

SAA is on its knees, cap in hand, asking taxpayers for R2 billion this month. Unions must be careful, warns Guy Leitch (SA Flyer).

White pupils at posh Kingswood College refer to black scholars as 'snoobab'

White pupils at posh Kingswood College refer to black scholars as 'snoobab'

"This problem is bigger than just a Kingswood problem. The relevant processes will unfold," says College Head Colleen Vassiliou.

Investors need to understand redress and sensitivities, says Eusebius

Investors need to understand redress and sensitivities, says Eusebius

Eusebius engages callers on the Richard Branson tweet that has been widely criticised for lacking diversity.