…the bakkie had been in a smash… repaired by a non-authorised service provider… the warranty is now invalid…— Wendy Knowler, consumer journalist
It’s a free process [motor industry ombudsman] …— Wendy Knowler, consumer journalist
Sometimes used cars are advertised as having part of the manufacturer’s warranty and/or service plan still in place.
Used car buyers also have the option of buying an after-market maintenance plan to avoid nasty surprises.
Both options could lead to a false sense of security.
Listen to the interview in the audio below (and scroll down for more quotes from it).
If you buy a car privately or on auction [it's voetstoots, or ‘as is’] …— Wendy Knowler, consumer journalist
It’s a dealership called Car World in Pretoria…— Wendy Knowler, consumer journalist
No one expects the consumer to have technical knowledge…— Wendy Knowler, consumer journalist
Crookery… in my game I don’t use such words. It doesn’t end well for me.— Wendy Knowler, consumer journalist
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