Business Books

Right way to talk to strangers is with caution and humility - Malcolm Gladwell

I got the impression that here was a man [referring to Adolf Hitler] who could be relied upon when he had given his word.

British Prime Minister Neville Chamberlain (before the start of World War 2)
Malcolm Gladwell, author of "Talking to Strangers: What We Should Know about the People We Don't Know".

The right way to talk to strangers is with caution and humility.

Malcolm Gladwell

Today we are now thrown into contact all the time with people whose assumptions, perspectives, and backgrounds are different from our own.

Malcolm Gladwell

The conviction that we know others better than they know us—and that we may have insights about them they lack (but not vice versa)—leads us to talk when we would do well to listen.

Malcolm Gladwell

Every week The Money Show’s Bruce Whitfield asks someone to review a trending business book.

This week regular business book reviewer Ian Mann (Managing Director at Gateways Business Consultants) spoke about Malcolm Gladwell’s new book, “Talking to Strangers: What We Should Know about the People We Don't Know”.

Description of “Talking to Strangers” on talealot.com:

Malcolm Gladwell, the host of the podcast "Revisionist History" and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers - and why they often go wrong.

  • How did Fidel Castro fool the CIA for a generation?

  • Why did Neville Chamberlain think he could trust Adolf Hitler?

  • Why are campus sexual assaults on the rise?

  • Do television sitcoms teach us something about the way we relate to each other that isn't true?

Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news.

He revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, the suicide of Sylvia Plath, the Jerry Sandusky paedophilia scandal at Penn State University, and the death of Sandra Bland - throwing our understanding of these and other stories into doubt.

Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don't know. And because we don't know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world.

In his first book since his #1 bestseller, David and Goliath, Malcolm Gladwell has written a gripping guidebook for troubled times.

Listen to the review in the audio below.

Get the 10 most-read articles of the week from Bruce Whitfield’s The Money Show, emailed to you every Friday morning:

Subscribe to our Business Wrap Newsletter


Recommended

by NEWSROOM AI
Read More
Why FNB is buying Shoprite, Sasol and Equites

Why FNB is buying Shoprite, Sasol and Equites

Edgar Mafoko (Portfolio Manager at FNB Wealth and Investments) shares his stock picks of the week on The Money Show.

Black Friday: 'Fraudsters will stand there in the queue next to you'

Black Friday: 'Fraudsters will stand there in the queue next to you'

Last year, credit card fraud complaints surged by 238%, warns Banking Ombud Reana Steyn.

Why Pepkor gave up on Zimbabwe (where it once had 200 stores) after decades

Why Pepkor gave up on Zimbabwe (where it once had 200 stores) after decades

Leon Lourens (CEO, Pepkor) discusses his company’s financial results with Bruce Whitfield on The Money Show.

Checkers app lets you buy groceries at normal prices – free delivery in an hour

Checkers app lets you buy groceries at normal prices – free delivery in an hour

The new Sixty60 app gives you access to more than 5000 grocery items from its stores and products from the Checkers LiquorShop.

Gift of the Givers' Dr Imtiaz Sooliman – angel amongst men – talks about money

Gift of the Givers' Dr Imtiaz Sooliman – angel amongst men – talks about money

"I have no desire for clothes. I have no desire for holidays. I have no desire for outings. All I see is the suffering of people…"

13 tips for saving hundreds (nay, thousands!) of rands each month

13 tips for saving hundreds (nay, thousands!) of rands each month

The economy is toast. Personal finance expert Warren Ingram shares 13 highly effective tips for making ends meet.

Popular articles
'If you still have a job, get rid of your debt as fast as you can'

'If you still have a job, get rid of your debt as fast as you can'

Personal finance expert Warren Ingram has advice on how to survive – or even thrive – amidst the Covid-19 outbreak.

Covid-19: Struggling to pay - or collect - the rent?

Covid-19: Struggling to pay - or collect - the rent?

The Money Show's Bruce Whitfield interviews property lawyer Julian Scher about rental payment problems caused by Covid-19.

COVID-19 infections jump to 1,462 - Mkhize

COVID-19 infections jump to 1,462 - Mkhize

He made the announcement on Thursday evening in Bloemfontein.

Black dog syndrome: #ThePawcast's Lauren Palmer explores the phenomenon

Black dog syndrome: #ThePawcast's Lauren Palmer explores the phenomenon

Black Dog Syndrome is a phenomenon in which black dogs are passed over for adoption in favour of lighter-coloured dogs.

Eskom is making the best use of the crisis - André de Ruyter, CEO

Eskom is making the best use of the crisis - André de Ruyter, CEO

The Money Show’s Bruce Whitfield interviews Eskom CEO André de Ruyter about the utility’s plans during the Covid-19 lockdown.

'Thousands of ordinary South Africans have contributed to the Solidarity Fund'

'Thousands of ordinary South Africans have contributed to the Solidarity Fund'

It's an enormous humanitarian effort. Bruce Whitfield interviews Dr Adrian Enthoven, Deputy Chairperson at the Solidarity Fund.

Doctors launch helpline to provide free medical advice to South Africans

Doctors launch helpline to provide free medical advice to South Africans

Head of the KZN Doctors Healthcare Coalition Professor Morgan Chetty has more details on the national medical support hotline.

Website for a good cause wants you to participate in virtual volunteering

Website for a good cause wants you to participate in virtual volunteering

Forgood.co.za, which connects people to causes around the country, suggests ways that you can help.

Free service to tackle human resource queries during the COVID-19 lockdown

Free service to tackle human resource queries during the COVID-19 lockdown

Strata-G Labour Solutions is offering a free hotline for employers to get clarity on HR-related matters during the lockdown.

Duduza Clinic nurse tests positive for COVID-19, other nurses awaiting results

Duduza Clinic nurse tests positive for COVID-19, other nurses awaiting results

Mayor of Ekurhuleni spokesperson Phakamile Mbengashe says they have deployed two mobile clinics to the area.