ConsumerTalk with Wendy Knowler

Shoprite shrugs off reckless lending charges

The Shoprite Group has been ordered to pay a R1 million fine for lending credit recklessly.

This follows an investigation by the National Credit Regulator which found that nine out of sixty agreements were reckless.

NCR senior legal adviser Roy Stocker says if it receives further complaints and finds reckless lending on a larger scale, the fine will increase.

It was a scathing judgment - but Wendy Knowler, consumer journalist, feels that Shoprite’s response was dismissive.

They stated that the matter related to agreements with 'just nine consumers out of thousands'. It is a bit arrogant.

Wendy Knowler, consumer journalist

It is still very damning that it's happened. For me the most shocking thing was when their counsel in court was defending why they granted loans in these cases - in three or four of the cases they'd say 'well the person was married so the wife would help'...ridiculous!

Wendy Knowler, consumer journalist
A Shoprite store. Picture: Supplied.

Listen to the full interview with Wendy Knowler below.

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