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Clicks reports healthy rise in profit, back to normal sales after hair ad fiasco

22 October 2020 8:12 PM
Tags:
The Money Show
Bruce Whitfield
Clicks
Clicks group
Dividend
Vikesh Ramsunder
pharmacies
COVID-19
headline earnings
TRESemme
annual earnings

Sales of vitamins and supplements are offsetting drop in demand for cold and flu remedies says Clicks CEO Vikesh Ramsunder.

After weathering the recent storm over an offensive TRESemmé advert, the Clicks Group has reported solid results for the year ended 31 August.

Clicks grew its dividend and increased its operating profit by 10.4%, despite the national lockdown.

RELATED: Some Clicks stores vandalised amid protests as CEO issues apology

Bruce Whitfield interviews Clicks Group CEO Vikesh Ramsunder.

He asks if there was any noticeable change in shopping patterns following the disruptive protests spearheaded by the EFF, some of which turned violent.

Certainly the month of September was very disruptive... The month of October has returned to normal trading patterns... I've communicated with our customers extensively...

Vikesh Ramsunder, CEO - Clicks Group

Whatever information is required from us [about the protests] we are providing to the relevant authorities...

Vikesh Ramsunder, CEO - Clicks Group

Interesting, the EFF said themselves in a joint statement that they will be willing to help the SAPS as well.

Vikesh Ramsunder, CEO - Clicks Group

But does Ramsunder hold the EFF responsible for the disruption to business? Whitfield insists on a straight answer.

Of course the party orchestrated this... and to a large degree you can say the party is held responsible... There's what people think, and then there's the law. What we are interested in is following the law.

Vikesh Ramsunder, CEO - Clicks Group

Ramsunder discusses turnover during the hard lockdown, for Clicks and its United Pharmaceutical Distributors subsidiary, when some segments suffered but others benefited.

Pharmacy sales as a whole were lower, but UPD (United Pharmaceutical Distributors) benefited from the move in the market. It certainly benefited over the short term because there were more deliveries being done to patients etcetera.

Vikesh Ramsunder, CEO - Clicks Group

What's affecting all of us at the moment, particularly UPD and the Clicks chain, is a lack of a cold and flu season. Where we have benefited is in preventative health care where vitamins and supplements have grown significantly, over 20%.

Vikesh Ramsunder, CEO - Clicks Group

For more detail, listen to the discussion on The Money Show:


22 October 2020 8:12 PM
Tags:
The Money Show
Bruce Whitfield
Clicks
Clicks group
Dividend
Vikesh Ramsunder
pharmacies
COVID-19
headline earnings
TRESemme
annual earnings

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