Post Office sets new deadline to clear backlog

The South African Post Office says it is now looking to clear a backlog of parcels and letters by the end of November.

Post Office CEO Mark Barnes says they are now down to 4.8 million articles of post that need to be delivered.

READ: Post Office CEO sets deadline to clear backlog of 13 MILLION parcels and letters

ALSO READ: 'We are sitting at 15 to 20 days worth of new mail that is behind'

He says while progress is being made, the biggest challenge is international mail.

I would argue we are making a lot of progress. The biggest challenge has been international mail where we have got a lot of low value items that require high maintenance work.

Mark Barnes, SA Post Office CEO

The deadline I have is end of this month. 24 to 30 November, thereabout. Two weeks ago the backlog was 7.8 million, it is now 4.8 million articles of post.

Mark Barnes, SA Post Office CEO

Barnes says they are receiving 3 million articles of post everyday and have put in resources to avoid another backlog.

We have decentralised control, so under our new CEO we have beefed up our regional management. We have also dealt internationally with trying to get people to route stuff that is going to KZN, directly to Durban airport.

Mark Barnes, SA Post Office CEO

Click on the link below to listen to hear more from Barnes...


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